Terms of Service

Last updated: June 2, 2024

1. Introduction

Welcome to Kindling Digital ("us", "we", or "our"), a division of Kindling Global Resources (003292523-T).

These Terms of Service govern your use of our website located at localkindling.com and our services including automation solutions and WhatsApp API integrations (together or individually "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Use of Service

You must use our Service in accordance with these Terms and all applicable laws and regulations. You agree not to:

  • Use our Service for any illegal purpose or in violation of any local, state, national, or international law
  • Infringe upon or violate our intellectual property rights or those of others
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Use automated means to access or use the Service without our express written permission
  • Transmit any viruses, malware, or other harmful code

3. WhatsApp Business API Terms

When utilizing our WhatsApp Business API integration services, you must comply with Meta's (formerly Facebook) WhatsApp Business API policies and terms. This includes:

  • Obtaining proper consent from your customers before messaging them
  • Following WhatsApp's guidelines for message templates and content policies
  • Using the WhatsApp Business API only for approved business purposes
  • Not using the WhatsApp service for unsolicited messaging (spam)

Violation of Meta's terms may result in suspension or termination of your WhatsApp Business API access, for which Kindling Digital will not be liable.

4. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Kindling Digital and its licensors. The Service is protected by copyright, trademark, and other laws of Malaysia and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Kindling Digital.

5. User Content

When you provide us with content as part of our automation services or WhatsApp API integration, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and distribute such content solely for the purpose of providing our Service.

You represent and warrant that you own or have the necessary rights to the content you provide and that it does not violate any third party's intellectual property or privacy rights.

6. Payment Terms

For paid services, you agree to pay the fees as quoted. Unless otherwise stated:

  • Payments are due according to the payment schedule in your service agreement
  • Subscription fees are non-refundable except as required by law
  • You are responsible for all taxes applicable to your purchase

7. Limitation of Liability

In no event shall Kindling Digital, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or the like that may be transmitted through the Service

8. Termination

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: info@localkindling.com
  • By phone: +60 14-704 8806
  • By mail: 24 JALAN SETIA WAWASAN U13/31A, SETIA ALAM, SHAH ALAM, SELANGOR 40170, MALAYSIA